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The Criteria Matrix An excellent way to ensure that the groups you lead make sound decisions based on relevant criteria, rather than on gut instincts, is to employ a criteria matrix. There are several variants of the process, with the simplest variant starting with the group brainstorming and charting a list of criteria or standards for evaluation. After the group decides on its criteria, it then measures the alternative decisions it is weighing against these criteria. If the decision is more complex, the group can take the additional step of prioritizing its criteria before making a decision. For example, a group can decide that costs, quality, and overall ease of use are the three most important criteria for deciding among competing software products. The group then prioritizes these criteria and assigns a weight or ranking to each before making its decision. A simple criteria matrix, without criteria prioritization, is shown below.
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Angelo John Lewis Associates |
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